Even with proactive and positive behavior management practices in place, conflict is bound to arise when working with youth. The ability to intervene in and resolve conflict effectively is critical to maintaining after-school spaces that are physically, mentally, and emotionally safe and empowering for youth participants. In this session, Youth Development Workers will explore the sources and stages of conflict cycles when working with youth, strategies for intervening in the cycle before it escalates, and steps for de-escalation when a young person has reached a state of crisis. Youth Development Workers will also practice engaging youth in coaching conversations to foster problem-solving and self-regulation skills.
School-Age Child Care training regulations satisfied: 3
Location: Remote. A link to the training will be sent by email a day prior to the session.
